Returns & Exchanges

Due to the perishable nature of our plant-based products, we are unable to accept physical returns. However, if you are unsatisfied with your order or received damaged items, please reach out to our team within 30 days for a resolution.

1

Review Product Integrity

Upon arrival, please inspect your shipment for any signs of damage or leakage that may have occurred during transit.

2

Contact Support

Email our customer service team with your order number and a brief description of the issue to initiate a claim.

3

Provide Documentation

For items damaged during shipping, please include clear photos of the packaging and product to help us improve our shipping standards.

4

Receive Refund or Replacement

Once your claim is verified, we will issue a full refund to your original payment method or ship a replacement order at no additional cost.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing